Effective Date: September 17, 2026

These Terms of Use govern your access to and use of the Rolio Coffee website and related digital services operated by NAM VIET PHAT FOOD CO., LTD.

By accessing or using this website, you agree to these Terms.

1. Website Operator

NAM VIET PHAT FOOD CO., LTD
No. 33/23, Street No. 10, Binh Minh 2 Quarter, Di An Ward, Ho Chi Minh City, Vietnam
Email: info@rolio.com.vn

2. Permitted Use

You may use this website for lawful personal or business purposes. You must not:

  • interfere with website security or operation
  • introduce malware or malicious code
  • attempt unauthorized access
  • scrape or copy content at scale without permission
  • impersonate another person
  • use the website for unlawful, fraudulent or misleading purposes

3. Accounts

Where accounts are available, users are responsible for maintaining the confidentiality of login credentials and for activities conducted through their accounts.

Individuals under 16 must not independently create accounts or submit personal information through website functions.

4. Intellectual Property

All website content, including the ROLIO COFFEE name, logo, packaging, graphics, photography, text, product presentation, videos and other brand assets, is owned by or licensed to NAM VIET PHAT FOOD CO., LTD.

No content may be reproduced, modified, distributed, commercially exploited or used to create derivative materials without prior written authorization.

5. Product Information

We aim to keep product descriptions, images, specifications, ingredients and availability accurate.

However, packaging, formulation, labeling and availability may vary by country or market.

Website information does not replace the information displayed on the physical product label applicable to the relevant market.

6. Orders and Purchases

Where online purchasing is available, orders may be subject to additional terms concerning:

  • pricing
  • payment
  • delivery
  • cancellation
  • returns
  • refunds
  • taxes

We reserve the right to reject or cancel orders where permitted by applicable law, including cases involving pricing errors, fraud, stock limitations or unauthorized transactions.

7. Health and Product Information

Website content is provided for general informational purposes.

Nothing on this website should be interpreted as medical, nutritional or professional healthcare advice.

Consumers should review product labels and seek appropriate professional advice where necessary.

8. Third-Party Services

The website may contain links or embedded services provided by retailers, distributors, social media platforms, payment providers or other third parties.

We are not responsible for independent third-party websites, services, content or privacy practices.

9. User Content

Where users may submit reviews, messages or other content, such content must not be unlawful, defamatory, misleading, infringing or harmful.

We may moderate or remove content where reasonably necessary.

10. Availability

We do not guarantee that the website will always be available, uninterrupted or error-free.

We may modify, suspend or discontinue website functions where reasonably necessary.

11. Disclaimer

To the extent permitted by law, the website is provided on an “as available” basis.

We do not make warranties beyond those expressly required under applicable law.

Nothing in these Terms excludes statutory consumer rights that cannot legally be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, NAM VIET PHAT FOOD CO., LTD will not be liable for indirect, incidental, consequential or special losses arising solely from use of, or inability to use, the website.

This limitation does not apply where liability cannot lawfully be excluded or restricted.

13. Privacy

Personal information is processed according to our Privacy Policy and Cookie Policy.

14. Changes to These Terms

We may update these Terms from time to time. Revised Terms will be published with an updated Effective Date.

Continued use of the website after publication of revised Terms constitutes acceptance where legally permitted.

15. Governing Law

These Terms are governed by the laws of Vietnam, without limiting mandatory consumer protection or privacy rights available to users under applicable local law.

16. Contact

Questions regarding these Terms may be sent to:

NAM VIET PHAT FOOD CO., LTD
Email: info@rolio.com.vn

Effective Date: September 17, 2026