{"id":13,"date":"2026-09-17T08:59:16","date_gmt":"2026-09-17T08:59:16","guid":{"rendered":"https:\/\/rolio.com.vn\/?page_id=13"},"modified":"2026-09-17T09:00:25","modified_gmt":"2026-09-17T09:00:25","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rolio.com.vn\/?page_id=13","title":{"rendered":"Terms of Use"},"content":{"rendered":"\n<p class=\"wp-block-wd-paragraph wd-95b61923\"><strong>Effective Date: September 17, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-750fdfe3\">These Terms of Use govern your access to and use of the Rolio Coffee website and related digital services operated by <strong>NAM VIET PHAT FOOD CO., LTD<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-21efe4b3\">By accessing or using this website, you agree to these Terms.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-3e24a6c1\">1. Website Operator<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a8b8e60b\"><strong>NAM VIET PHAT FOOD CO., LTD<\/strong><br>No. 33\/23, Street No. 10, Binh Minh 2 Quarter, Di An Ward, Ho Chi Minh City, Vietnam<br>Email: <strong><a>info@rolio.com.vn<\/a><\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-b77c55ea\">2. Permitted Use<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-acd7c8a5\">You may use this website for lawful personal or business purposes. You must not:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>interfere with website security or operation<\/li>\n\n\n\n<li>introduce malware or malicious code<\/li>\n\n\n\n<li>attempt unauthorized access<\/li>\n\n\n\n<li>scrape or copy content at scale without permission<\/li>\n\n\n\n<li>impersonate another person<\/li>\n\n\n\n<li>use the website for unlawful, fraudulent or misleading purposes<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-3a7bb1e5\">3. Accounts<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-a8c55836\">Where accounts are available, users are responsible for maintaining the confidentiality of login credentials and for activities conducted through their accounts.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-ce6e06af\">Individuals under 16 must not independently create accounts or submit personal information through website functions.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-a2bb82c0\">4. Intellectual Property<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-411ce393\">All website content, including the <strong>ROLIO COFFEE<\/strong> name, logo, packaging, graphics, photography, text, product presentation, videos and other brand assets, is owned by or licensed to NAM VIET PHAT FOOD CO., LTD.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-ec84df96\">No content may be reproduced, modified, distributed, commercially exploited or used to create derivative materials without prior written authorization.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-957f16ae\">5. Product Information<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6994ba79\">We aim to keep product descriptions, images, specifications, ingredients and availability accurate.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-fe26b797\">However, packaging, formulation, labeling and availability may vary by country or market.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-39c20f57\">Website information does not replace the information displayed on the physical product label applicable to the relevant market.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-50f80d2b\">6. Orders and Purchases<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-dc80d53f\">Where online purchasing is available, orders may be subject to additional terms concerning:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>pricing<\/li>\n\n\n\n<li>payment<\/li>\n\n\n\n<li>delivery<\/li>\n\n\n\n<li>cancellation<\/li>\n\n\n\n<li>returns<\/li>\n\n\n\n<li>refunds<\/li>\n\n\n\n<li>taxes<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5871ce60\">We reserve the right to reject or cancel orders where permitted by applicable law, including cases involving pricing errors, fraud, stock limitations or unauthorized transactions.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-ff0bb255\">7. Health and Product Information<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f4c6f092\">Website content is provided for general informational purposes.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5aef15ef\">Nothing on this website should be interpreted as medical, nutritional or professional healthcare advice.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5df2bafd\">Consumers should review product labels and seek appropriate professional advice where necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-370503be\">8. Third-Party Services<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-5dc9e5a5\">The website may contain links or embedded services provided by retailers, distributors, social media platforms, payment providers or other third parties.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-e2b11bfb\">We are not responsible for independent third-party websites, services, content or privacy practices.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-2776cc7f\">9. User Content<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-bc2e285e\">Where users may submit reviews, messages or other content, such content must not be unlawful, defamatory, misleading, infringing or harmful.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-77d88f6d\">We may moderate or remove content where reasonably necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-d37eab46\">10. Availability<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9b95f3ad\">We do not guarantee that the website will always be available, uninterrupted or error-free.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6d3c251c\">We may modify, suspend or discontinue website functions where reasonably necessary.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-13ffcb83\">11. Disclaimer<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-abe3db12\">To the extent permitted by law, the website is provided on an <strong>\u201cas available\u201d<\/strong> basis.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d162a70f\">We do not make warranties beyond those expressly required under applicable law.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-9fecba8d\">Nothing in these Terms excludes statutory consumer rights that cannot legally be excluded.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-d064f346\">12. Limitation of Liability<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-03755b9e\">To the maximum extent permitted by applicable law, NAM VIET PHAT FOOD CO., LTD will not be liable for indirect, incidental, consequential or special losses arising solely from use of, or inability to use, the website.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-3e7618b8\">This limitation does not apply where liability cannot lawfully be excluded or restricted.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-1572a0b9\">13. Privacy<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-8e88cdc2\">Personal information is processed according to our <strong>Privacy Policy<\/strong> and <strong>Cookie Policy<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0e6db68e\">14. Changes to These Terms<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f1d0819b\">We may update these Terms from time to time. Revised Terms will be published with an updated Effective Date.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f7895d95\">Continued use of the website after publication of revised Terms constitutes acceptance where legally permitted.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-547048ca\">15. Governing Law<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-78d87da5\">These Terms are governed by the laws of <strong>Vietnam<\/strong>, without limiting mandatory consumer protection or privacy rights available to users under applicable local law.<\/p>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-0eaf81a6\">16. Contact<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-c6fad9b0\">Questions regarding these Terms may be sent to:<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7aadf75f\"><strong>NAM VIET PHAT FOOD CO., LTD<\/strong><br>Email: <strong><a>info@rolio.com.vn<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0a22b09f\"><strong>Effective Date: September 17, 2026<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/rolio.com.vn\/index.php?rest_route=\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rolio.com.vn\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rolio.com.vn\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rolio.com.vn\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rolio.com.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13"}],"version-history":[{"count":2,"href":"https:\/\/rolio.com.vn\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":46,"href":"https:\/\/rolio.com.vn\/index.php?rest_route=\/wp\/v2\/pages\/13\/revisions\/46"}],"wp:attachment":[{"href":"https:\/\/rolio.com.vn\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}